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Web Portal

Overview​

Our secure web portal provides a user-friendly interface for uploading, managing, and retrieving analysis reports. This guide walks you through the main workflows, illustrated with screenshots to help you get started quickly.

Key Benefits​

  • Intuitive Interface: Clean, responsive design for desktop and tablet.
  • Secure Access: Enforced via OAuth2 with MFA options.
  • Fast Uploads: Drag‑and‑drop upload of DICOM studies.
  • Real‑Time Status: Live progress indicators and notifications.
  • Comprehensive Reporting: View and download analysis results in multiple formats.

Getting Started​

  1. Access the Portal
    Navigate to your assigned URL. Landing Page

  2. Orders Page
    Navigate to the orders page. Dashboard Overview

Uploading Individual Orders​

  1. Click New Order in the Orders page.
  2. Provide a unique study identifier, along with the patient's age (in years) and biological sex. Select the neuropacs product(s) to run on your study. Upload Portal Metadata
  3. Choose your upload format (DICOM folder, ZIP file, NIfTI volume).

Upload Portal Upload Format

  • Tip: Select "View Input Specifications Documentation" to view see technical requirements for imaging.
  • Tip: See files queued for upload in the "Selected Files" menu. You can remove files prior as needed before upload.

  1. Monitor the upload progress bar. Upload Progress

    • Tip: Do not close or leave the web portal during an upload sequence.

  2. Upon completion, your order will be initiated and appear in the Orders table immediately.

Troubleshooting​

  • Upload Errors

    • Check network connectivity and retry.
    • Contact support if issues persist.

  • Authentication Issues

    • Authentication sessions expire after 1 hour.
    • Contact support if you’re locked out.

Tips & Best Practices​

  • Use a wired connection for large uploads.
  • Regularly review your orders to stay on top of processing.

Last updated: September 17, 2025