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Neuropacs Agent

Overview​

The Neuropacs Agent is an on-premises software solution designed to operate within your data center, seamlessly integrating with your existing infrastructure while securely interfacing with the Neuropacs Cloud. It establishes an encrypted connection to transmit medical imaging for analysis, manage orders, retrieve reports, and automatically route them to designated destinations.

The Agent also supports fully on-premises workflows to provide an additional layer of data protection and control. With local quality control and preprocessing performed entirely within your internal network, sensitive data remains on site at all times—never leaving your environment.

Key Benefits​

  • Direct DICOM Integration: Seamless connection to PACS systems and other DICOM-supported archives as a standard DICOM destination.
  • Integrated Web Portal: Centralized platform to configure workflows, monitor system activity, and manage studies.
  • Automated Workflow: Automatic routing, quality control, and report delivery without manual intervention.
  • Secure Processing: Encrypted connections and configurable de-identification rules ensure data protection.
  • Comprehensive Monitoring: Real-time logs and transparent tracking of all system operations.
  • Healthcare Compliant: Full compliance with healthcare regulations and standards.

Getting Started​

Usage Guide (PDF)​

Download the Neuropacs Agent Usage Guide

Tips & Best Practices​

Supported Environments​

Supported Operating Systems​

  • Native Linux Hosts (Ubuntu 22.04+ recommended) - Modern Linux distributions with support for Docker Engine and Docker Compose
  • Windows Hosts - Windows 10/11 Pro, Enterprise, Education, and Server with Hyper-V/VMware virtualization capabilities
  • macOS Hosts - Modern macOS versions with Docker Desktop or VMware Fusion

Supported Virtualization Platforms​

  • VMware (VMware Workstation, VMware Fusion, VMware vSphere)
  • Hyper-V

Supported Cloud Deployments​

  • Amazon Web Services (AWS)
  • Microsoft Azure
  • Google Cloud Platform (GCP)

Optimal Performance​

  • Configure routing rules to send only relevant studies
  • Monitor system resources and storage capacity
  • Schedule maintenance tasks during low-activity periods

Security Best Practices​

  • Enable all available de-identification options
  • Regularly update Agent software and security patches
  • Monitor access logs and user activity
  • Enable TLS for secure network communication

Workflow Optimization​

  • Set up automated routing for common study types
  • Configure notification preferences for critical events deliverable via webhook or email
  • Use quality control reports to improve upstream processes
  • Leverage group processing for high-volume environments

Releases​

Showing 1–5 of 11 releases

Product Identification and Image Validation Improvements

v1.2.0
Release

The Neuropacs Agent now displays product identification and device information, improves image validation during de-identification, and includes security updates.

The Neuropacs Agent now displays product identification and device information, improves image validation during de-identification, and includes security updates.

  • Product descriptions and FDA Unique Device Identifiers (UDIs) are now displayed when selecting products for uploads, batch uploads, groups, and default settings.
  • Added an About menu with a dedicated page for each product, showing its description, UDI, and labeled software version.
  • Fixed an issue that could incorrectly reject intact images with missing padding during de-identification.
  • Improved detection of incomplete uncompressed image data before de-identification completes. Affected studies fail processing, and partial output is removed.
  • Updated third-party dependencies to address security vulnerabilities.

Cloud Reports and Quality Control Improvements

v1.1.6
Release

The Neuropacs Agent now synchronizes reports with the cloud, supports QC bypass requests from the cloud portal, and improves study status tracking.

The Neuropacs Agent now synchronizes reports with the cloud, supports QC bypass requests from the cloud portal, and improves study status tracking.

  • Quality control (QC) results and processing failure reports generated by your Agent are now available in the cloud portal.
  • Request a QC bypass for eligible studies directly from the cloud portal. Your Agent automatically receives the request and continues the standard de-identification and upload workflow.
  • QC reports generated after an acquisition correction are stored separately, preserving the original report used during review.
  • Processing cancellations made on your Agent are now synchronized with the cloud.
  • Added a dedicated QC check for Instructions for Use (IFU) labeling requirements.
  • Failure reports are now available in CSV format for easier review in a spreadsheet.
  • Local processing and report delivery continue uninterrupted if cloud report synchronization is temporarily unavailable.

Dynamic Products and Security Improvements

v1.1.5
Release

The Neuropacs Agent now provides cloud-managed product information, clearer product selection, and improved security.

The Neuropacs Agent now provides cloud-managed product information, clearer product selection, and improved security.

  • Updated product information across selection, studies, results, and settings using a shared cloud catalog.
  • Improved loading, error, and availability messages, with checks to prevent uploads and group creation for unavailable products.
  • Added a local catalog cache to keep product information available during temporary cloud interruptions. Cloud connectivity is required to refresh the catalog.
  • Processing jobs now retain the product configuration in effect when they start.
  • Simplified the description of default product settings.
  • Updated third-party software to address a dependency vulnerability and strengthened software installation safeguards.
  • Supports in-place upgrades with automatic database updates and no manual migration steps. This release introduces no breaking changes.

Quality Control Alignment + Enhancements

v1.1.4
Release

Aligns quality control with cloud pipeline and various enhancements

  • Aligns quality control container with cloud pipeline. Quality control processing is now identical between environments using Docker containers.
  • Adds UI block during sidecar processing container updates for clearer UI feedback.

Bug Fix - Version Parsing Error in Update Pipeline

v1.1.3
Release

Fixes a bug related to parsing update files for application updates

Fixes version parsing for application update files so users can reliably detect and process available updates.

Last updated: May 22, 2026